MacGlobal prides itself on the quality of the product we sell. We take every measure to ensure our product is represented exactly the same way as you'll receive it.  When buying a pre-owned item it is important to know you'll be getting what you're expecting.  There will always be some evidence of use on pre-owned items. That is why we go out of our way to detail each and every cosmetic or functional issue.  In the event you receive an item that you deem unsatisfactory, our customers have the option to choose an exchange of product or a monetary refund. All items sold through MacGlobal carry a 60 day warranty.